Tim Nelson is an experienced professional in customer success management with a strong background in retaining high-value accounts and enhancing client satisfaction across various industries. Currently serving as a Strategic Customer Success Manager at Forescout Technologies Inc., Tim has previously held significant roles at Mimecast, where responsibilities included managing over $17 million in annual recurring revenue and working with strategic accounts. Tim's expertise also extends to Qumu and Kulu Valley, focusing on maximizing client ROI and ensuring successful service adoption. With a foundational background in account management and design, Tim holds a Master of Arts in Design & Manufacture and a Bachelor of Arts in Multimedia Design from De Montfort University.
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