Troy McCoy is a seasoned technical writer with extensive experience in creating and managing documentation across various technology platforms. Currently serving as a Senior Technical Writer at Forescout Technologies Inc. since April 2023, Troy previously held the role of Senior Information Developer at Citrix, where coordination of project workflows for documentation related to Citrix Virtual Apps and Desktops/DaaS was a key responsibility. Troy's background includes significant contributions at Infor, developing comprehensive documentation for ERP solutions while adhering to Agile methodologies. Earlier experiences include positions at Best Buy as a Marketing Copywriter, the Minnesota Renewable Energy Society as a Communications Coordinator, and CompuCom as a Technical Writer. Troy holds a Bachelor of Arts in Technical Communication and a minor in Creative Writing from Metro State University, as well as an Associate of Arts and Sciences in HVAC from Century College.
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