MW

Mark Wallace

AI Value Architect

Mark Wallace is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Forethought since February 2024. Prior to this, Mark held various roles at CDK Global, including Lead Customer Success Manager, where expertise in omnichannel commerce solutions for modern dealerships was developed. Experience at Snowflake as a Strategic Account Manager focused on transforming customer data usage, while time at ThrivePass involved managing employee benefits to enhance employee well-being. The career began at KB Home as a Land Acquisition Analyst, contributing to sustainable home-building initiatives. Mark holds a Bachelor of Business Administration and Economics from Doane University.

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