Safeer Islam

Safeer Islam is a seasoned Customer Success Manager currently with Forethought, where responsibilities include advising brands on best practices, managing relationships, and leading renewal negotiations. Previously, at LivePerson, Safeer held various positions, culminating as Senior Customer Success Manager, where strategic initiatives included developing ROI presentations and onboarding training to enhance product adoption. Experience also includes roles at Charter Communications, where customer relationships were optimized to boost retention, and educational positions as a Mathematics Tutor and Youth Coordinator. Safeer holds a degree from the University at Albany and brings a diverse skill set focused on customer engagement and operational excellence.