Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to unlock human potential through the power of AI.

Forethought transforms the customer experience by infusing human-centered AI at each stage of the customer support journey. With Forethought, organizations can resolve common cases instantly, predict and prioritize tickets, and assist agents with relevant knowledge—all from one AI platform.

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Forethought

Forethought's headquarters in San Francisco, CA, United States

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

The Advisory Board at Forethought plays a crucial role in guiding the company's strategic direction and enhancing its AI solutions for customer support. Comprising experienced industry leaders and experts, the team provides valuable insights, fosters partnerships, and helps drive innovation to ensure that Forethought remains at the forefront of AI technology and customer experience excellence.

Advisory Board

This department focuses on ensuring customer satisfaction and fostering long-term client relationships.

Customer Success

This department focuses on overseeing client relationships and ensuring successful program implementations.

Engagement Management

This department focuses on managing and driving sales for large-scale enterprise clients.

Enterprise Sales

This department focuses on engaging potential customers and generating leads for the sales team.

People (10)

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Other teams

Advisory Board

Customer Success

Engagement Management

Enterprise Sales

Sales Development