FOREVER makes it easy to have all of the memories digitized, secured, and ready to be enjoyed for generations to come.

Consumer Services

FOREVER.com

FOREVER.com's headquarters in Pittsburgh, PA, United States

Glen Meakem

Trina Massel

Eric Napier

Matt Gray

Nathan Bowers

The Customer Engagement Team at FOREVER.com is dedicated to building lasting relationships with customers by providing exceptional support and guidance throughout their experience with the company's memory digitization services. This team, composed of varying levels of ambassadors, is focused on addressing customer inquiries, fostering loyalty, and ensuring a seamless journey for users as they secure and enjoy their cherished memories. Through personalized interactions and proactive outreach, they strive to enhance customer satisfaction and brand loyalty.

Customer Engagement Team

The Client Care and Support Specialists team at FOREVER.com is dedicated to providing exceptional service to clients, assisting them with digitizing and securing their memories. They handle inquiries, offer guidance on digital conversion, and provide training through the Pixels2pages program, ensuring a seamless experience for customers as they navigate their memory preservation journey. With a focus on support and outreach, this team plays a crucial role in fostering client satisfaction and loyalty.

Client Care and Support Specialists

The Creative & Design Team at FOREVER.com focuses on crafting visually engaging content that captures and enhances the emotional essence of cherished memories. They collaborate on a variety of projects, including digital artwork, video production, and graphic design, ensuring that every memory is presented beautifully and thoughtfully for customers to enjoy and preserve for generations.

Creative & Design Team

The Software Development team at FOREVER.com is responsible for creating and maintaining innovative digital solutions that enable users to securely digitize, store, and share their memories. This team collaborates to design user-friendly applications and robust back-end systems, ensuring a seamless experience for customers. They also prioritize quality through rigorous testing and continuous improvement of existing software.

Software Development

The Leadership Team at FOREVER.com is responsible for setting the strategic vision and direction of the company, ensuring the successful digitization and preservation of memories for customers. They oversee key operations, drive innovation, and foster a collaborative culture while guiding the company's growth and commitment to customer satisfaction.

Leadership Team

The Finance and Operations team at FOREVER.com oversees the company's financial health and operational efficiency, ensuring resource allocation aligns with strategic goals. This team manages budgeting, financial reporting, and performance analysis, while also supporting talent development and optimizing scanning production processes. Their collaborative efforts help drive sustainable growth and enhance the overall customer experience.

FOREVER.com

Org chart

Teams

Customer Engagement Team

Client Care and Support Specialists

Creative & Design Team

Software Development

Leadership Team

Finance and Operations

Offices

FOREVER.com

Org chart

Teams

Customer Engagement Team

Client Care and Support Specialists

Creative & Design Team

Software Development

Leadership Team

Finance and Operations

Offices

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