Alan Tse

Alan Tse is a dedicated IT professional with extensive experience in support administration and technical training. Currently serving as a Senior IT Support Administrator at Forge since March 2021, Alan manages Jira Service Desk ticket requests, streamlines technical documentation, and leads IT onboarding initiatives for new hires. Previously, Alan held the role of Help Desk Administrator 2 at Woodruff-Sawyer & Co. from November 2014 to January 2021, where responsibilities included configuring new user accounts and providing level 2 technical support for over 700 global users. Alan began a career in IT as an Information Technology Contractor at Robert Half Technology in early 2014, focusing on Windows upgrades. Alan holds a Bachelor's degree in Management Information Systems from Menlo College.