Tom Miles

Tom Miles is a skilled IT professional with extensive experience in various roles within the technology and customer service sectors. Currently serving as the Service Desk Team Lead and Desktop Engineer at FORM3 since July 2021, Tom has previously held multiple positions, including IT Support Technician, Junior IT Support Technician, and QA Tester at Sports Interactive, where significant contributions were made to the Football Manager game series. Tom's career began at Betterware and included roles involving e-commerce supervision at Tool-Line (South East) Limited, where expertise in stock management and customer relations was developed. Tom holds a BTEC Extended Diploma in Media Level 3 (Games Development) from South Essex College and possesses strong communication and team management skills bolstered by diverse work experiences.