Kait Dekker is a seasoned program and product operations manager with extensive experience in B2B and B2C environments, particularly in SaaS, workflow automation, and fintech. Currently at Intellistack, responsibilities include optimizing product processes, managing documentation, and coordinating product launches. Prior roles at LogicMonitor and Assurant involved refining launch readiness processes, enhancing operational delivery, and implementing data-driven improvements that significantly boosted customer satisfaction. Kait has a strong background in training and enablement, cross-functional collaboration, and the integration of new products, supported by a solid foundation in music education and performance from Illinois State University.
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