Molly Lee is an accomplished professional with extensive experience in billing and customer service. Currently serving as Billing Manager and Billing Team Lead at Intellistack since July 2020, Molly also holds the position of Billing Lead at Bear Recruiting. Previous roles include Customer Service Representative at EMERGE TELECOM INTERNATIONAL LLC and Customer Service Team Lead at Chewy, where supervision of 20 agents and monitoring productivity were key responsibilities. Earlier experience includes roles as a Behavior Analyst at The MENTOR Network and Intensive Behavior Intervention Specialist at Damar Services Inc. Additionally, Molly served as an Instructor at Ball State University, teaching public communication fundamentals. Molly holds a Master's degree in Rehabilitation Counseling and Mental Health Counseling from Ball State University and a Bachelor of Arts in Psychology from Indiana University Bloomington.
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