John L. is an experienced customer service and account management professional with a diverse background in the marketing and tourism industries. Currently serving as the Customer Service Support Manager at Forrest Marketing Group since February 2019, John manages the Inbound Customer Service Team for a company recognized for representing prominent Australian brands. Previous roles include Tour Director at Distant Journeys UK, where John facilitated tours across Australia, as well as various account management positions at Executive Assistant Network, Harte Hanks, Universal Stars, Optionetics, and IBM, where John enhanced client engagement and support across multiple sectors.
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