Forrest Contact (previously known as Forrest Marketing Group) is a leading Australian provider of outsourced sales and call centre services, representing a prestigious portfolio of well-known Australian and New Zealand brands.

Our Call Centre Agents are meticulously trained to deliver exceptional customer experiences, drive sales, and unearth new business opportunities. With a focus on quality and professionalism, we stand out as a premier choice for businesses seeking to enhance their sales, marketing and customer service efforts.

Our team collaborates closely with Sales Teams, Marketing Teams and Customer Service Teams, augmenting their initiatives and helping them achieve their targets. With every conversation, we uncover new sales opportunities, build brand awareness and create lasting positive customer experiences.

Operating as a seamless extension of your teams, Forrest Contact provides additional capacity, talent, and resources precisely when you need them. Our mature, local agents are experts in sales and customer service, ensuring every interaction builds brand awareness, brand loyalty and fosters positive customer experiences.

At Forrest Contact, every conversation is an opportunity to excel.

                                   "Success Through Conversation"

Call Center

Outsourcing

Sales

Forrest Contact

Forrest Contact's headquarters in St Leonards, Australia

This department focuses on developing and managing client relationships to drive business growth and satisfaction.

Client Solutions

This department guides the overall strategic direction and management of the organization.

Executive Leadership

This department manages customer service and call center operations to ensure effective support for clients.

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Other teams

Executive Leadership

Customer Support Operations