Emily Dolan is an experienced Customer Success Manager at Forsta since February 2020, previously serving as a Client Success Manager at Franchise Business Review from May 2019 to February 2020, where responsibilities included facilitating franchisee satisfaction and employee engagement surveys. Prior to this, Emily held various roles at athenahealth from February 2007 to December 2018, including eLearning Developer and Instructional Designer, Product Education Manager, Client Operations Manager, Client Services Account Associate, and Client Services Analyst. Emily earned a Bachelor of Science (BS) degree in Cultural Anthropology from Ithaca College in 2005, following studies at Berwick Academy from 1997 to 2001.
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