Matt Charley is a Senior Manager in Customer Success for Strategic Accounts at Forter, where they lead efforts to enhance customer retention and drive significant growth. With over nine years of experience in SaaS, Matt has built high-performing teams and fostered a customer-first mindset across various industries. Previously, they held leadership roles at Bazaarvoice, Skupos Inc., and Unanet, where they focused on managing customer success teams and increasing annual recurring revenue. Matt also holds a degree in Political Science & Literature from the University of Oklahoma, which they are currently pursuing.
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