Gianfranco Accomando serves as the Director of EMEA Professional Services at Fortinet since June 2020, where responsibilities include leading a team of Consultants and Engineers to optimize service delivery and manage EMEA P&L. Previously, Gianfranco held the position of Senior Manager in Customer Service at Juniper Networks, overseeing service delivery for Vodafone and achieving high customer satisfaction and financial targets. With extensive experience at Cisco, roles included Manager of Customer Experience, where leadership spanned multiple regions, and Client Delivery Manager focused on operational excellence and profitability. Gianfranco has also served as CEO of Consorzio Formazione Professionale Sud-Ovest Milano, managing educational initiatives and partnerships. Educational qualifications include a Master’s Certificate in Project Management from The George Washington University and a Master Degree in Electronics Engineering from Politecnico di Milano.