William Gaff

William Gaff currently serves as Operations Manager for Customer Success & Support at Fortinet, overseeing data analysis and reporting for various business segments. With a strong background in project management and process improvement, William has contributed significantly to the Global Professional Services Team by developing service dashboards and automated reporting systems, enhancing customer engagement, and implementing effective workflows. Prior experiences include project management roles at Flint International Ltd and Cisco, where William managed major initiatives that garnered industry recognition. Educationally, William holds multiple apprenticeships in project management and systems/networking, accompanied by a BTEC in IT Practitioner.