Daniel Russell is currently the Head of Operational Readiness at Once For All, where Daniel oversees User Acceptance and Operational Acceptance Testing Teams to ensure products and services meet customer requirements. Prior to this, Daniel held various managerial roles at Arqiva and Affinion, where Daniel managed technical business analysts, UAT activities, and contact center teams. Daniel also has experience in call center management and customer service roles at companies like FatFace and Printware. Daniel holds certifications in project management, management studies, and business studies.
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