Vincent Bartels

Vincent Bartels is a seasoned professional with extensive experience in technical customer support and project management across various industries. Currently serving as the Sr. Director of Global Technical Customer Support at FORTNA, Vincent leads a global team focused on service delivery excellence, stakeholder relationship building, and strategic initiative execution. Previous roles include orchestrating the integration of regional support functions into a global 24/7 tech support organization and managing customer-facing departments at Material Handling Systems, Inc. Vincent's career also includes significant contributions to Hilti Nederland BV, where leadership in BIM-driven Data Center projects and business development in solar market strategies were key highlights. With a Master of Science in Integrated Service Engineering and a Bachelor of Engineering in Mechanical Engineering, Vincent combines technical expertise with a strong business acumen.