Jonathan Strom is an experienced Senior Business Analyst at Fortra, where responsibilities include driving innovation initiatives and optimizing business processes through automation. With a progressive career at Fortra, Jonathan has held various roles, including Operational Partner and multiple positions in product testing, demonstrating strong skills in communication, troubleshooting, and mentoring within the realm of software quality assurance. Prior experience includes technical writing at RJS Software Systems and customer service management in the hospitality industry, complemented by educational background in Scientific and Technical Communication from the University of Minnesota and several associate degrees.
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