Tim Pope is an experienced professional in the field of customer success and digital services, currently serving as the Director of Customer Success at Fortra since February 2020. Prior roles include Professional Services at Domo, Inc., and Director of Customer Success - International at Punchh, Inc. Tim also held the position of Client Services Director, EMEA at Ensighten, leading the Customer Success team and managing the strategic direction of post-sales functions in the EMEA region. Additional experience encompasses roles such as Account Director at Site Tagger and Head of Digital Advertising at Media Wales, where responsibilities included digital product development and revenue growth. Early career experience includes serving as a Streaming Producer at BBC Wales, focusing on online audio and video content delivery. Tim holds a BSC Hons degree in Media Technology & Production from the University of Bradford.
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