Tom Rucci is an experienced professional in the field of customer success and consulting, with a career spanning several notable companies. At Fortra, currently in the role of Customer Success Manager since July 2025, Rucci applies extensive knowledge gained from previous positions, including Principal Customer Success Manager at Infor from March 2016 to March 2017 and Senior Consultant at Microsoft from May 2014 to March 2016. Additionally, Rucci has a long tenure at Lawson Software, serving as a Senior S3 Consultant from November 1996 to May 2014, contributing to a deep understanding of client needs and solutions.
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