ForwardXP
Long Diep began their work experience in 2013 at McAfee Enterprise as a Training Coordinator/Logistics Specialist. In this role, they adapted the training program to be more remote-friendly and conducted business analysis on the performance of different classes. Long reported the analysis data to leadership.
In 2022, Long joined Johnson Control as an Operations Analyst and Technical Writer. Long reviewed documentation to identify opportunities to streamline process manuals and accelerated the onboarding of new employees. Long also revised process documentation for security appliances to make it more concise and easy to understand.
Long's most recent experience is at ForwardXP, where they started in 2023 as a QA Tester. No specific start or end dates are provided for this role.
Long Diep attended Plano East Senior High from 2000 to 2002 and obtained a High School Diploma. Afterwards, from 2008 to 2010, Long Diep enrolled at Texas A&M University-Commerce, although the degree name and field of study are not provided.
Additionally, Long Diep obtained the Confluence Fundamentals Badge from Atlassian in April 2023, as well as the Jira Fundamentals Badge from the same institution and month.