Amiee Twigg

Amiee Twigg is an experienced customer experience professional with a diverse background in leadership and management. Currently serving as the Customer Experience Lead at Found since February 2024, Amiee also contributes as a member of Support Driven since September 2022. Prior experience includes a role as Director of Customer Success at Willa, where Amiee led the Partner Support and Client Support departments, directly collaborating with the C-suite. At Wayfair, Amiee managed a 64-member customer service team, demonstrating strong leadership capabilities. Previous positions involved team management and escalations resolution at OnProcess Technology, entrepreneurial activities as Owner/Operator of The Paint Chic, and innovative solutions at athenahealth. Amiee's career commenced at NexxLinx in quality assurance and training. Educationally, Amiee holds a Bachelor of Arts in Art Teacher Education from the University of Maine at Presque Isle.