Dany Vieira is a Senior Managing Director at FourD, specializing in strategy, management consulting, and technology. With over 20 years of experience in the financial services market, Dany worked for two of Brazil's largest private banks, Itaú and Unibanco, as well as international consulting firms Accenture and EY. They have a strong focus on digital operations, artificial intelligence, and customer experience, having led transformative projects for major clients. Dany's educational background includes a Bachelor's degree in Chemical Engineering and multiple specializations in Finance and Risk Management. Currently, Dany leads the Cognitive Customer Care practice at IBM, leveraging AI for customer interaction solutions.
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