Manoj Kumar

Customer Operations Manager at FourKites

Manoj Kumar has a diverse work experience spanning multiple companies and roles. MANOJ worked at FourKites, Inc. starting in 2018, where they held various positions including Implementation Consultant, Project Manager, Lead Project Manager, and most recently as a Customer Operations Manager. Prior to that, they worked at NewAge Software & Solutions as an Operations Manager from 2016 to 2018, where they were responsible for client interaction, process design, standardization, and managing subordinate employees. Before that, they worked at HCL Technologies from 2011 to 2016, starting as a Team Leader and progressing to Senior Team Lead and finally Assistant Manager. In these roles, they focused on designing workflows, generating operational reports, and ensuring timely invoices and payments from customers. Overall, Manoj Kumar has demonstrated strong project management, process improvement, and leadership skills throughout their career.

Manoj Kumar completed their education in a chronological order. MANOJ obtained a Master of Business Administration (M.B.A.) degree in Operations Research from S R M University, which they attended from 2009 to 2011. Prior to that, they attended Bengal Institute of Technology from 2005 to 2009 and earned a Bachelor's degree in Electrical and Electronics Engineering. Furthermore, they completed their schooling at Navyug Vidyalaya from 2002 to 2005, although specific details regarding degree name and field of study are not provided.

In addition to their formal education, Manoj Kumar also obtained a certification in "Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)" from LinkedIn in July 2023.

Links


Timeline

  • Customer Operations Manager

    February, 2023 - present

  • Lead Project Manager Process Innovation Commercial Pilot EMEA

    June, 2021

  • Lead Project Manager

    July, 2019

  • Project Manager

    March, 2019

  • Implementation Consultant

    April, 2018