FourNet
Daniel Jones is an experienced CCaaS Consultant and Solutions Architect at FourNet, providing technical support and expertise on CC/CCaaS/UCaaS and IaaS technologies since January 2019. Previously, Daniel worked as a Technical Consultant at Dimension Data UKI, leading CCaaS and UCaaS project deliveries and maintaining client relationships between 2014 and 2019. Earlier roles included a Lead Deployment Engineer at CCT/Capita, where Daniel managed multi-site implementations and liaised with clients and vendors, and a Corporate Support Engineer at IBM, focusing on business requirements and governance. Daniel holds a BA (Hons) in Business Management from Bournemouth University.
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FourNet
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We help organisations harness technology to digitally transform and overcome the challenges they face today and tomorrow. We do this by helping organisations to drive digital innovation in operations and customer experience (CX) through secure Cloud, Infrastructure, Communication and Collaboration designed to deliver the right outcomes and reduce operational risk. Our portfolio includes next-generation technologies such as SD-WAN, Security, RPA, and A.I and Automation, delivering actionable insight to improve efficiency and performance across the most complex of environments. We work with some of the most critical and secure public and private sector organisations in the UK, including Central and Local Government, Housing, Healthcare and Blue-Light, Education and Private Enterprise. With our best-in-class security-cleared service management, solutions architects, and engineers, we provide a fully managed service desk and security operations centre (SOC) with 24/7 phone support and multi-factor authenticated access. We are a carbon literate organisation and pride ourselves on ethical and responsible business, delivering sustainable outcomes that not only help the environment but our customers, society, and staff. For more information visit www.fournet.co.uk