FourNet
Donna Hyde is a seasoned professional with extensive experience in technical support engineering. Currently serving as a Tier 3 Systems Support Engineer at FourNet since May 2019, Donna has previously held roles in notable companies including Daisy Corporate Services as an Avaya IPOffice Systems Technical Support Engineer from December 2002 to March 2019, and as a Technical Support Engineer at TTML (Echocomms) between 2002 and 2007. Donna's career in technical support began at Canon Voice & Data from 1997 to 2002 and included a role at Talking Business Ltd from 1995 to 1997. Educational qualifications include an NVQ in Nail Technologies from Basingstoke College, completed in 2007.
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FourNet
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We help organisations harness technology to digitally transform and overcome the challenges they face today and tomorrow. We do this by helping organisations to drive digital innovation in operations and customer experience (CX) through secure Cloud, Infrastructure, Communication and Collaboration designed to deliver the right outcomes and reduce operational risk. Our portfolio includes next-generation technologies such as SD-WAN, Security, RPA, and A.I and Automation, delivering actionable insight to improve efficiency and performance across the most complex of environments. We work with some of the most critical and secure public and private sector organisations in the UK, including Central and Local Government, Housing, Healthcare and Blue-Light, Education and Private Enterprise. With our best-in-class security-cleared service management, solutions architects, and engineers, we provide a fully managed service desk and security operations centre (SOC) with 24/7 phone support and multi-factor authenticated access. We are a carbon literate organisation and pride ourselves on ethical and responsible business, delivering sustainable outcomes that not only help the environment but our customers, society, and staff. For more information visit www.fournet.co.uk