Donna Hyde is a seasoned professional with extensive experience in technical support engineering. Currently serving as a Tier 3 Systems Support Engineer at FourNet since May 2019, Donna has previously held roles in notable companies including Daisy Corporate Services as an Avaya IPOffice Systems Technical Support Engineer from December 2002 to March 2019, and as a Technical Support Engineer at TTML (Echocomms) between 2002 and 2007. Donna's career in technical support began at Canon Voice & Data from 1997 to 2002 and included a role at Talking Business Ltd from 1995 to 1997. Educational qualifications include an NVQ in Nail Technologies from Basingstoke College, completed in 2007.