FourNet
Steven Hallam is a seasoned telecommunications engineer with extensive experience in voice systems, particularly within Avaya technologies. Currently serving as a Tier 3 Engineer at FourNet since June 2021, Steven has held several key roles including Senior Avaya Engineer at Ethos - Think Unified, Solutions Engineer at Updata Infrastructure, and Managed Voice & Assurance Consultant at Capita IT Services. Their career began as an Account Technician at Central Telecom, following education in IT from Burton College and De Ferrers Specialist Technology College. Throughout various positions, Steven has consistently demonstrated expertise in configuration and support management of multiple voice systems, ensuring optimal performance and reliability.