FourNet
Steven Hallam is a seasoned telecommunications engineer with extensive experience in voice systems, particularly within Avaya technologies. Currently serving as a Tier 3 Engineer at FourNet since June 2021, Steven has held several key roles including Senior Avaya Engineer at Ethos - Think Unified, Solutions Engineer at Updata Infrastructure, and Managed Voice & Assurance Consultant at Capita IT Services. Their career began as an Account Technician at Central Telecom, following education in IT from Burton College and De Ferrers Specialist Technology College. Throughout various positions, Steven has consistently demonstrated expertise in configuration and support management of multiple voice systems, ensuring optimal performance and reliability.
FourNet
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We help organisations harness technology to digitally transform and overcome the challenges they face today and tomorrow. We do this by helping organisations to drive digital innovation in operations and customer experience (CX) through secure Cloud, Infrastructure, Communication and Collaboration designed to deliver the right outcomes and reduce operational risk. Our portfolio includes next-generation technologies such as SD-WAN, Security, RPA, and A.I and Automation, delivering actionable insight to improve efficiency and performance across the most complex of environments. We work with some of the most critical and secure public and private sector organisations in the UK, including Central and Local Government, Housing, Healthcare and Blue-Light, Education and Private Enterprise. With our best-in-class security-cleared service management, solutions architects, and engineers, we provide a fully managed service desk and security operations centre (SOC) with 24/7 phone support and multi-factor authenticated access. We are a carbon literate organisation and pride ourselves on ethical and responsible business, delivering sustainable outcomes that not only help the environment but our customers, society, and staff. For more information visit www.fournet.co.uk