Tracey Howson is a proactive and positive professional currently serving as the Practice Lead in Interaction Analytics at FourNet. They have a strong track record in motivating colleagues and enhancing customer experiences across various sectors, primarily focusing on public sector procurement and contract management. Tracey previously held senior roles at companies such as HBOS and Capita, where they drove operational enhancements and strategic improvements. They earned a BSc in Applied Statistics from Sheffield Hallam University, further solidifying their extensive analytical experience.
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