Cherlyn Thomas has extensive experience in program and support management, currently serving as Program Manager at Fourth since March 2016, following roles as Support and Quality Assurance Manager and Senior Support Consultant. Prior experience at NCR Corporation from 1998 to February 2016 includes positions such as PS Consultant (Support)/Team Leader, where management of a diverse team of L2/L3 analysts was essential for supporting various software solutions in the Retail industry. Additional roles at NCR involved serving as a Sr. Global Support Consultant and Software Solution Engineer, focusing on remote support for Windows and Linux-based systems. Earlier experience includes serving as Production Control Administrator at Delta Air Lines. Cherlyn holds a Master’s degree in Psychology from Walden University and a Bachelor’s degree in Computer from the University of Phoenix.
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