Shannon Ward is a seasoned professional with extensive experience in support engineering and data management. Currently serving as a Senior Support Engineer at Fourth since May 2021, Shannon focuses on application lifecycle management, data analysis, and vendor collaboration. Previous roles include Data & Applications Manager at craveable brands, where responsibilities encompassed managing enterprise applications and data pipelines, as well as overseeing analytical tools such as Qliksense and Microsoft Power BI. Shannon's background also includes significant experience in the implementation and management of POS systems, particularly with Oracle Micros and MacromatiX, highlighting strong skills in data extraction, reporting, and system testing. Additional prior managerial experience spans various fast-food and retail environments, emphasizing operational management and team leadership.
This person is not in any teams
This person is not in any offices