Samuel Hernandez has a diverse work experience, starting with their current role as a Freelance Web Developer at Fiverr, where they offer web development, graphic design, and UX/UI design services to international clients. Samuel utilizes their expertise in HTML, CSS, JavaScript, and related frameworks, as well as web builders and CMS platforms like Webflow and WordPress.
Prior to their freelance work, Samuel worked as a Service Desk Analyst at Netready LATAM and Corporación Netix, C.A., where they provided support for escalated requirements and incidents, managed technical support, and collaborated with resolution teams to address service issues. Samuel also managed incident and requirement management tools like ServiceAide.
In 2019, Samuel briefly worked as an Operations Analyst at Quantico S.A.
From 2017 to 2019, Samuel was a Technical Support Agent at Mediconnect Health, where they guided and assisted clients on the platform, facilitated communication with doctors, and handled CRM platform operations.
Samuel also has experience as an English Language Teacher, having worked at ONEnglish and Berlitz Venezuela, where they taught ESL and English language courses.
Overall, Samuel's work experience spans various roles in web development, technical support, operations analysis, and teaching, showcasing their versatility and adaptability in different professional environments.
Samuel Hernandez started their education journey at Unidad Educativa Manuel María Villalobos, from 2010 to 2015. During this period, no specific degree or field of study is mentioned.
Later, Samuel attended Universidad 'Alejandro de Humboldt' from 2019 to 2023, pursuing a Bachelor of Engineering (BE) degree. The specific field of study is not provided.
In addition to their formal education, Samuel obtained a certification as an English as a Second Language Teacher from the institution EF Standard English Test (EF SET) in December 2020.
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