Anna Tran is a Microsoft Dynamics 365 Functional Consultant and Senior Business Analyst at FPT Software, where they have honed their expertise since 2022. With a solid foundation in customer service and a proven ability to resolve complex service issues, Anna previously held roles at Accenture as Operations Team Lead, Subject Matter Expert, and Operations Analyst, as well as serving as a Dynamics 365 CRM Technical Support Engineer at Tek Experts from 2019 to 2022. Currently, Anna pursues dual Bachelor's degrees in English and English/Language Arts Teacher Education at the University of Languages and International Studies and Vietnam National University, Hanoi, respectively. Known for their strong leadership and communication skills, Anna thrives on overcoming challenges and fostering relationships across diverse cultures.
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