Nancy R. has a diverse work experience spanning from 2006 to 2022. Nancy began their career as a Customer Service Representative at AT&T, where they handled inbound and outbound calls and provided technical support. Nancy then worked as a Concierge at Apple, assisting customers with appointments and answering inquiries. Nancy then transitioned into administrative roles, working as an Office Administrator at Morris & Company, LLP, and then as an Administrative Assistant at Toshiba America Medical Systems, where they trained staff and managed communication channels.
Nancy entered the legal field as an Immigration Paralegal at Fragomen, where they performed case intake, analyzed documents, and prepared immigration applications. Nancy then joined Berry Appleman & Leiden LLP as an Immigration Paralegal, developing case strategies and drafting petitions and support letters.
Returning to Fragomen, Nancy took on roles of increasing responsibility, serving as a Client Services Consultant, Supervisor, and most recently, as a Client Services Manager. In these positions, they managed teams, led projects, and acted as a liaison between clients and Fragomen.
Additionally, Nancy gained valuable government experience as a Legislative Intern at the U.S. House of Representatives, performing various administrative tasks and assisting with constituent communications. Nancy also briefly worked as an Office Administrator at Servio, handling accounting functions and payroll inquiries.
Throughout their years of experience, Nancy has demonstrated strong organizational and communication skills, as well as a solid understanding of immigration processes and procedures.
Nancy R. pursued their education in the field of Criminology, Law & Society. Nancy first attended UC Irvine from 2011 to 2013, where they obtained a Bachelor of Arts (B.A.) degree. In 2013, they enrolled at the University of California, Washington D.C. and earned another Bachelor's Degree in Criminology, Law and Society. Additionally, Nancy R. has acquired two certifications, namely "Compensation & Benefits for a Global Workforce" and "Culture & Diversity in Global Mobility" from Worldwide ERC® in May 2021 and April 2021 respectively.
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