Pedro Otero

Pedro Otero is an experienced technology operations manager currently serving as Senior Manager, Technology Operations & Strategy at Framework Homeownership since October 2019. In this role, Pedro oversees enterprise application access and user onboarding for technology platforms. Previous positions include Technical Operations Manager and Technical Operations Specialist at Framework Homeownership, IT Support Specialist III at NSC Global, and Desktop Support Technician at Atos. Pedro has also worked as a Field Engineer for the Johnson & Johnson account and served as IT Site Support Lead Intern at Johnson & Johnson. Educational qualifications include an Associate of Science in Information Technology from Southern New Hampshire University, along with prior education at Year Up United, UMass Boston, and Boston Latin School.