AP

Alex Pilalis

IT Service Manager at Framework IT

Alex Pilalis has a diverse work experience spanning from 2011 to the present. They started their career as a Customer Service Representative at Indiana State University from August 2011 to May 2014. They then joined Common Sense Solutions in January 2015 as a Support Engineer, and later advanced to the role of Network Team Lead in November 2017. In these roles, Alex successfully managed multiple teams of network technicians, conducted regular team meetings, and effectively multitasked by managing, dispatching, and scheduling work for over 100 clients. Currently, Alex is working at Framework IT as an IT Service Manager since January 2020, although the end date is not specified.

Alex Pilalis attended Indiana State University from 2010 to 2014, where they obtained a Bachelor of Science degree in Information Technology. Additionally, in January 2016, they obtained a certification in Star2Star Advanced Configuration from Star2Star Communications.

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Timeline

  • IT Service Manager

    January, 2020 - present

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