James Hinks is an experienced professional in product management and support, currently serving as Senior Product Manager and Global Head of Product Support within FranConnect, following the acquisition of World Manager in September 2022. Prior to this role, James held various positions at World Manager, including Global Head of Product Support, Head of Product Support APAC, and Brand Support Manager from April 2018 to November 2022. James began a career in IT and health and fitness at YMCA NSW, where responsibilities included IT Application Specialist, Administration Coordinator, and Health and Fitness Coordinator, spanning over eleven years from September 2005 to November 2016.
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