CV

Christopher Vangellow

Director Of Product Management at Frazer Computing

Christopher Vangellow has a diverse work experience spanning various industries. Christopher started their career in 1999 as an Assistant Manager at Wilson Farms. From 2000 to 2002, they worked at Snow Ridge as a Rental Shop Employee, where they assisted customers with ski and snowboard rentals and maintained equipment. In 2000, they also worked at Adirondack Pizzeria as a Cook, preparing pizzas and running the register.

In 2003, Vangellow briefly worked as a Model Talent Scout for Options Talent Scouts, responsible for scouting individuals on the streets of New York. Christopher also worked as a Cook at The Hop, a short order cook at a diner. From 2004 to 2005, they worked in technical support at Fused Solutions, troubleshooting internet connection issues over the phone.

From 2005 to 2014, Vangellow worked at Northern Music & Video, starting as a Retail Sales/Buyer and later designing and installing pro audio and lighting systems. In 2009, they became the Owner/DJ of DJV Entertainment, where they wrote, produced, and released electronic music.

Since 2014, Vangellow has been employed at Frazer Computing, initially working in Customer Support, handling customer service phone calls and providing technical support for software issues. In 2016, they became a Customer Service Team Leader, improving the performance of Customer Service Techs and facilitating customer resolutions for escalated calls. Christopher currently holds the role of Director of Product Management, managing the Product Management team, developing product roadmaps, and overseeing quality assurance.

Christopher Vangellow attended Potsdam High School from 1995 to 1999, where they earned a Diploma. While in high school, they majored in Music and Science. Additionally, Christopher obtained several certifications, including "Agile Meets Design Thinking" from Coursera in June 2021, "AIGPE Lean Specialist Certification" from Advanced Innovation Group Pro Excellence (AIGPE) in April 2021, and "Digital Product Management: Modern Fundamentals" from Coursera in March 2021. Christopher also completed various courses and specializations in programming and data-related topics on Coursera, with certificates obtained between 2016 and 2019.

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Previous companies

Timeline

  • Director Of Product Management

    March, 2020 - present

  • Customer Service Team Leader

    December, 2016

  • Customer Support

    August, 2014