Sai Pavan is an experienced operations and customer experience professional currently serving as an Operations Specialist at Freecharge since March 2022. In this role, expertise in company products and services has been developed, along with responsibilities that include researching information to enhance processes and maintaining comprehensive records for management review. Previously, Sai held the position of Customer Experience Officer at Simpl from January 2021 to May 2022, where a focus on revenue generation and sales inquiries was paramount, contributing to recognition as the best performer of the year. Educational qualifications include a Bachelor's degree in Applied Commerce from Global Virtual University and a Bachelor's degree in Commerce from Baldwin Methodist Men's College, complemented by a Pre University course in Business and Computer Science from the same institution.
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