Dillon Chey

Dillon Chey is an experienced IT professional currently serving as a Help Desk Technician II at Freedom Tech since November 2021, where responsibilities include configuring VPN and RDP for remote users, troubleshooting software and hardware issues, and managing user accounts in Active Directory. Prior to this role, Dillon worked as an MIS Service Desk technician at Ocean State Job Lot, providing technical support for over 300 corporate employees and solving a high volume of support calls. Dillon's background also includes positions at CVS Health as a ROC Support Technician and Fidelity Investments as a Technical Intern, along with experience in customer service as a waiter at Haruki Restaurant. Dillon holds education from the Community College of Rhode Island and Year Up United, enhancing a well-rounded skill set in technology and client support.