Thiago Lima

Thiago Lima is a seasoned Technical Support Analyst with extensive experience in providing IT support and solutions across multiple organizations. Currently at FreedomPay since October 2022, Thiago has previously held roles at Oracle, the National Maternity Hospital, and various technology firms, demonstrating a strong background in servicing and supporting clients through phone and remote access. Thiago’s expertise includes installing and configuring computer systems, developing IT solutions, and ensuring customer satisfaction. Educational qualifications include a Higher National Diploma in Data Analytics from Galway-Mayo Institute of Technology and a Bachelor's degree in Computer Science from Universidade Paulista, complemented by a technical diploma in Mechanical Engineering.