Robert Sears has over 25 years of experience in IT support and management, currently serving as a Senior Desktop Support professional at Freeport-McMoRan Copper & Gold Inc. since 2005, providing high-level IT support to executive leadership and leading strategic initiatives to enhance cybersecurity. Prior experience includes leading a desktop support team at IBM Global Services, where Robert managed a team of technicians supporting over 1,500 employees, and serving as a Senior Customer Care Specialist at Honeywell Aerospace, where process improvements were implemented to enhance operational efficiency. Additionally, Robert held roles at Entex Information Services and Analysts International Corporation, focusing on technical support and network administration. Academic credentials include a Bachelor's degree in Business Administration from the University of Phoenix and an Associate of Arts and Sciences degree in Industrial Electronics Technology from Glendale Community College.
This person is not in any teams
This person is not in any offices