Shaan Hussain

Shaan Hussain is an experienced IT professional currently serving as the Service Desk Manager for Global Operations at Freespace since June 2024. Previous roles include IT Manager at Fisker Inc, where effective communication between departments was prioritized, and Service Delivery Manager at American Express Global Business Travel, focusing on service performance and timely delivery. Shaan’s career began as an IT Helpdesk technician and progressed through various positions, including Service Desk Team Lead and Senior Service Desk Analyst, demonstrating a consistent commitment to enhancing IT service delivery. Educational qualifications include a Bachelor’s degree in Computer Science from the University of Calicut and a Senior Secondary degree in Computer Science from Bharatiya Vidya Bhavan's.