Jacqueline Richard

Jacqueline Richard possesses extensive experience in customer success and management within the freight and logistics industry. Currently serving in a Customer Success role at Freightcom since October 2020, Jacqueline previously held the position of General Manager at Vision Customs/ Traffic Services Inc. from September 2012 to October 2020, where responsibilities included managing shipping operations, customer relationships, and profit/loss management, in addition to supporting business development initiatives. Earlier roles at Purolator Courier involved sales management and customer retention, starting as a Cold Call - Inside Sales Professional and progressing to various positions that focused on customer service and accounts receivable. Jacqueline's educational background includes training from the Canadian International Freight Forwarders Association.