Freightcom is an all-inclusive web based system that is built to automate your shipping process. We utilize strong relationships with over 30 nationally recognized LTL and Courier carriers to help you grow your business; all which are backed by our different service and support levels. Our online platform allows customers to get rates and book freight instantly without having to contact numerous carriers. We offer our customers an easy to use system that will help you maximize time and cut costs, saving on average 20-30% off your annual shipping expenses. Our objective was to provide a “one-stop-shop” website that allows our customers to quote, ship, and track all in one platform. 

Freightcom has grown exponentially over the years. Initially we were focused on the implementation of our technology and rating structures with our carriers. Since then, we provide our customers with extremely aggressive rates and a Tier 1 system that is being updated in real time. Our team consist of fresh faces and industry vets. We pride ourselves with our focus on customer service and back office support for agents, station and customers.

Shipping

Freightcom

Freightcom's headquarters in Bolton, Canada

This department manages customer service and support operations to ensure effective communication and resolution of customer inquiries.

Customer Operations

The Sales and Customer Engagement team at Freightcom is dedicated to driving growth through innovative customer acquisition and retention strategies. This team focuses on building strong relationships with partners and clients, ensuring a seamless experience from quoting to shipping. By leveraging their extensive knowledge of freight solutions, the team provides personalized support and guidance to optimize shipping processes and cost savings for customers.

Sales and Customer Engagement

The Technical and Engineering Team at Freightcom is responsible for designing, developing, and maintaining the advanced web-based shipping platform that automates and streamlines freight processes for customers. This multidisciplinary team, consisting of software engineers, developers, and cybersecurity specialists, works collaboratively to enhance the platform’s functionality, ensure system security, and deliver a seamless user experience. By leveraging cutting-edge technologies and robust engineering practices, the team continuously updates the system in real-time to provide users with competitive shipping rates and reliable support.

Technical and Engineering Team

The Operations and Support Team at Freightcom is dedicated to ensuring seamless shipping experiences for customers through exceptional service and support. This team manages pricing strategies, billing inquiries, and customer success initiatives, while also providing vital back-office assistance and training for new associates. By leveraging their diverse expertise, they facilitate efficient communication between customers and carriers, streamlining operations to enhance client satisfaction and drive business growth.

Operations and Support Team

This department focuses on driving revenue growth through effective management of client accounts and sales strategies.

Sales Operations

The Leadership Team at Freightcom is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments. They drive innovation in shipping technology, oversee marketing efforts, and enhance customer service initiatives. By leveraging their expertise, the team fosters growth and maintains strong relationships with carriers, enabling Freightcom to offer competitive rates and exceptional service to its customers.

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Other teams

Sales and Customer Engagement

Technical and Engineering Team

Operations and Support Team

Sales Operations

Leadership Team