Rafael Frank is a performance manager with expertise in people and business strategy, currently serving as a senior supervisor at Frenet since 2025. Previously, Rafael held various leadership roles, including supervisor of operations at Webhelp from 2021 to 2023 and care coordinator at Concentrix from 2023 to 2025. With a foundation in business management and quality management from Estácio and FM2S Educação e Consultoria, Rafael has demonstrated a commitment to operational excellence and team development throughout their career. Earlier experience includes internships at the Paraná State Court and INSS.
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