FreshDirect is an online grocer that delivers to residences and offices in the New York City metropolitan area.

Retail

FreshDirect

FreshDirect's headquarters in NY, United States

Metin Hacıoğlu

Claire J Ko

Riza Gulluoglu

Scott Crawford

Melanie Kirk

Jessica Myer

Rajesh Venkatesan

Charlotte Myer

Matthew Sciarrino

The Operations and Site Management team at FreshDirect oversees the efficient functioning of warehouse applications, IT operations, fleet management, and transportation planning. They ensure the seamless delivery of groceries by coordinating logistics, managing site operations, and optimizing financial performance within the supply chain. This team is pivotal in maintaining high operational standards and improving customer satisfaction through effective site and fleet management.

Operations and Site Management

The Engineering and Technology Team at FreshDirect is responsible for developing, maintaining, and optimizing the company's digital infrastructure and online platforms. This includes managing network systems, ensuring robust cybersecurity, streamlining big data processes, enhancing quality assurance through automation, overseeing IT transformation projects, and driving digital product and analytics innovations to improve customer experience and operational efficiency.

Engineering and Technology Team

The Human Resources & People Operations team at FreshDirect is responsible for talent acquisition, employee relations, and organizational development. They ensure a positive work environment, support professional growth, and align HR strategies with business objectives.

Human Resources & People Operations

The Marketing team at FreshDirect develops and executes strategies to promote the company's online grocery service, enhance brand visibility, and drive customer engagement. They leverage data analytics to optimize marketing efforts, manage corporate sales and concierge services, oversee brand marketing initiatives, and ensure cohesive design and messaging across all channels to boost customer acquisition and retention in the New York City metropolitan area.

Marketing

The Leadership Team at FreshDirect is responsible for setting the strategic vision and direction of the company, overseeing operations across various departments including supply chain, merchandising, and digital transformation. They collaborate to enhance customer experience, drive innovation in product offerings, and ensure sustainable growth while maintaining operational efficiency. Each member plays a critical role in aligning the company’s goals with its mission to deliver fresh groceries conveniently to customers in the New York City metropolitan area.

Leadership Team

The Business Operations and Analysis team at FreshDirect optimizes and improves the company's operational efficiency by analyzing data and processes. They identify areas for improvement, implement strategic initiatives, and support decision-making through data-driven insights, ensuring seamless delivery and enhanced customer experience in the New York City metropolitan area.

FreshDirect

Org chart

Teams

Operations and Site Management

Engineering and Technology Team

Human Resources & People Operations

Marketing

Leadership Team

Business Operations and Analysis

Offices

FreshDirect

Org chart

Teams

Operations and Site Management

Engineering and Technology Team

Human Resources & People Operations

Marketing

Leadership Team

Business Operations and Analysis

Offices

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