Dominique Claveau

Dominique Claveau is an experienced professional in the hospitality and customer service sectors, with a solid background in front office management and customer experience. Essential roles include Front Office Manager at Four Points by Sheraton Sheikh Zayed Road, where a significant improvement in guest satisfaction scores was achieved, and Assistant-Director of customer experience at Walmart. With prior positions such as Front Office Director at W Montreal Hotel and various roles in sales and event coordination, Dominique has effectively managed teams and developed financial strategies. Educational credentials include a degree in Hospitality Management from Mérici collégial privé and a Performance Leadership Certificate from Cornell University. Currently serving as Customer Service Manager at Fresh Prep, Dominique continues to apply expertise in leading customer service initiatives.