Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment. 

Information Technology

Freshworks

Freshworks' headquarters in San Mateo, CA, United States

The London office focuses on sales, customer success, and business analytics to drive growth across the UK and Europe.

London

Dennis Woodside

Murali Swaminathan

Alex Glanz

Srinivasan Raghavan

Mika Yamamoto

Johanna Jackman

Tyler Sloat

Enrique O.

Kady Srinivasan

Sarabjit Khanuja

Laura Padilla

Kaitlyn Bate

Ankur Yadav

Ashwin Ballal

Simon

Shelton Rego

Wes Rudsenske

Ian Tickle

Pam Sergeeff

Girish Mathrubootham

Jennifer Taylor

Roxanne S. Austin

Gene Frantz

Barry Padgett

Johanna Flower

Frank Pelzer

Randy Gottfried

Mohit Bhatnagar

This department focuses on the design, development, testing, and maintenance of software applications and systems.

Software Development

This department focuses on driving revenue growth through account management, client relationships, and business development initiatives.

Sales and Business Development

This department focuses on ensuring customer satisfaction and engagement throughout the customer lifecycle.

Customer Success

The Engineering Team at Freshworks is responsible for designing, developing, and maintaining the company's intelligent customer engagement software. This dynamic group encompasses roles from cybersecurity and data science to software and solutions engineering, ensuring that Freshworks' products are secure, scalable, and user-friendly. Collaborating closely with other teams, they innovate and implement features that help businesses effectively engage with their customers, driving customer satisfaction and retention.

Engineering Team

This department focuses on overseeing the development, design, and marketing of products to ensure alignment with company strategy and customer needs.

Product Management

This department focuses on fostering relationships, securing partnerships, and expanding market presence.

Business Development

Freshworks

Org chart

Board & advisors

Teams

Software Development

Sales and Business Development

Customer Success

Engineering Team

Product Management

Business Development

Offices

Freshworks

Org chart

Board & advisors

Teams

Software Development

Sales and Business Development

Customer Success

Engineering Team

Product Management

Business Development

Offices

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