Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment. 

Information Technology

Freshworks

Freshworks' headquarters in San Mateo, CA, United States

Dennis Woodside

Johanna Jackman

Tyler Sloat

Ankur Yadav

Alex Glanz

Enrique O.

Pam Sergeeff

Murali Swaminathan

Mika Yamamoto

Simon

Srinivasan Raghavan

Sarabjit Khanuja

Ashwin Ballal

Ian Tickle

Kaitlyn Bate

Girish Mathrubootham

Zach Nelson

Mohit Bhatnagar

Jennifer Taylor

Roxanne S. Austin

Gene Frantz

Sameer Gandhi

Barry Padgett

Johanna Flower

Frank Pelzer

Randy Gottfried

The Sales Team at Freshworks is dedicated to driving revenue growth by engaging with potential customers and forging strong relationships with existing clients. They work collaboratively to identify business opportunities, tailor solutions to meet client needs, and ensure effective communication and support throughout the sales process. By leveraging the company's intelligent customer engagement software, the team aims to deliver exceptional value, facilitating customer satisfaction and long-term partnerships.

Sales Team

The Engineering Team at Freshworks is responsible for designing, developing, and maintaining the company's intelligent customer engagement software. This dynamic group encompasses roles from cybersecurity and data science to software and solutions engineering, ensuring that Freshworks' products are secure, scalable, and user-friendly. Collaborating closely with other teams, they innovate and implement features that help businesses effectively engage with their customers, driving customer satisfaction and retention.

Engineering Team

The Leadership Team at Freshworks plays a pivotal role in steering the company's strategic direction and ensuring alignment across all departments. Comprised of executives from key areas including customer success, finance, technology, and product development, this team collaborates to drive innovation, enhance customer engagement, and optimize operational efficiency, ultimately aiming to deliver unparalleled value to customers and stakeholders alike.

Leadership Team

The Customer Success Team at Freshworks is dedicated to ensuring customers derive maximum value from the company’s software solutions. This team proactively engages with clients to address their needs, facilitate onboarding, and drive user adoption, aiming to build long-term partnerships that foster retention and expansion. With roles ranging from Customer Success Managers to senior leadership, they work collaboratively to enhance customer experience and satisfaction, ultimately contributing to lasting success for both the clients and Freshworks.

Customer Success Team

The Product Management Team at Freshworks is responsible for defining the product vision and strategy, ensuring alignment with customer needs and business goals. They collaborate closely with engineering, design, and marketing teams to drive product development, enhance user experience, and deliver innovative software solutions that help businesses engage effectively with their customers. This team plays a critical role in prioritizing features, managing the product lifecycle, and ensuring the overall success of Freshworks' SaaS offerings.

Product Management Team

The Talent Acquisition and Human Resources Team at Freshworks focuses on attracting, recruiting, and retaining top talent to propel the company's growth in intelligent customer engagement software. This team is responsible for developing and implementing HR strategies, enhancing employee experience, managing talent development programs, and ensuring alignment with organizational goals across various regions. Through collaboration and innovative practices, they aim to build a diverse and skilled workforce that drives customer success.

Talent Acquisition and Human Resources Team

Freshworks

Org chart

Board & advisors

Teams

Sales Team

Engineering Team

Leadership Team

Customer Success Team

Product Management Team

Talent Acquisition and Human Resources Team

Offices

Freshworks

Org chart

Board & advisors

Teams

Sales Team

Engineering Team

Leadership Team

Customer Success Team

Product Management Team

Talent Acquisition and Human Resources Team

Offices

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