Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment. 

Information Technology

Freshworks

Freshworks' headquarters in San Mateo, CA, United States

The London office focuses on sales, customer success, and business analytics to drive growth across the UK and Europe.

London

Dennis Woodside

Johanna Jackman

Murali Swaminathan

Zohria N.

Subhashree Veeraraghavan

Sreejith Murali

Deeptha Mohan

Enrique O.

Simon

Alex Glanz

Sahil Sethi

Tyler Sloat

Omkar Joshi

Linda Kuniss

Lila Giuili

Elizabeth Bowden-David

Cynthia Powell

Varun Dixit

Abdul Maleke

Andrea Prümm

Pramoth Rajavel

Sreenath Mohankumar

Bobbie Laccabue

Rutger Bockholts

Leisha Richard

Carolina Boeddu

Mark Girgis

Sriram Subramanyam

Irene Ng

Kristen Linehan

Kevin Lau

Stephen Root

Karthik Ananth

Isaac Thomas

Pam Sergeeff

Kady Srinivasan

Sarabjit Khanuja

Kaitlyn Bate

Ankur Yadav

Ashwin Ballal

Shelton Rego

Wes Rudsenske

Ian Tickle

Girish Mathrubootham

Jennifer Taylor

Roxanne S. Austin

Gene Frantz

Barry Padgett

Johanna Flower

Frank Pelzer

Randy Gottfried

Mohit Bhatnagar

The Engineering Team at Freshworks is responsible for designing, developing, and maintaining the company's intelligent customer engagement software. This dynamic group encompasses roles from cybersecurity and data science to software and solutions engineering, ensuring that Freshworks' products are secure, scalable, and user-friendly. Collaborating closely with other teams, they innovate and implement features that help businesses effectively engage with their customers, driving customer satisfaction and retention.

Engineering Team

This department focuses on driving revenue growth through account management, client relationships, and business development initiatives.

Sales and Business Development

The Customer Success Team at Freshworks is dedicated to ensuring customers derive maximum value from the company’s software solutions. This team proactively engages with clients to address their needs, facilitate onboarding, and drive user adoption, aiming to build long-term partnerships that foster retention and expansion. With roles ranging from Customer Success Managers to senior leadership, they work collaboratively to enhance customer experience and satisfaction, ultimately contributing to lasting success for both the clients and Freshworks.

Customer Success Team

This department focuses on overseeing the development, design, and marketing of products to ensure alignment with company strategy and customer needs.

Product Management

This department focuses on the design, development, and testing of software applications and systems.

Software Engineering

This department focuses on developing and managing engineering solutions to support business objectives across European markets.

Solution Engineering

Freshworks

Org chart

Board & advisors

Teams

Engineering Team

Sales and Business Development

Customer Success Team

Product Management

Software Engineering

Solution Engineering

Offices

Freshworks

Org chart

Board & advisors

Teams

Engineering Team

Sales and Business Development

Customer Success Team

Product Management

Software Engineering

Solution Engineering

Offices

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