Todd Badillo is the Director of Operations at FrictionlessIT, bringing over 12 years of experience in the Managed Service Provider IT industry. Previously, Todd held various roles at The Network Support Company, including Account Manager and Director of Quality Assurance and Compliance, where they led SOC2 certification efforts and implemented quality improvements. Todd began their career as a Client Services Consultant at Cartus. At FrictionlessIT, Todd focuses on streamlining internal processes and growth for other MSPs with a comprehensive software platform designed for multiple business aspects.
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